Terms and Conditions
§1 General terms and conditions
Below are the terms and conditions that apply to your purchase, they are here to explain your rights and if you have any questions you are always welcome to contact us and we will be happy to explain how this works.
These general terms and conditions (the “General Conditions”) apply when you (“Customer” or “you”) place an order from mecfilm-shop.com (the “Website”), run by mec film (the “Company”).
We sell products to multiple jurisdictions (countries) and these General Conditions are set out to be global. Still, depending on the jurisdiction in which you live, mandatory law may also apply. We respect such applicable laws and nothing in these General Conditions shall be seen as a limitation of your mandatory statutory rights, if such laws provide greater rights for you than set out here.
By accepting these General Conditions, you understand and accept that any order, purchase or transaction is made exclusively between the Company and the Customer.
When you receive an order confirmation from us your purchase order is accepted and a purchase agreement is entered into. We encourage you to save the order confirmation for any future contacts with us.
We may cancel an order if the products ordered are sold out. We will then refund any amount paid and notify you about equivalent products if such are available.
All products ordered remain our property until we have received full payment for them.
§4 Customer information
You are responsible for that the personal data that you provide us with is correct and complete.
You are responsible for all purchases made with your login details. So make sure that you keep the login details secret and that no unauthorized persons have access to them. Let us know if you suspect that an unauthorized person have obtained access to your login details.
§5 Prices and fees
The prices indicated on the Website apply to orders placed on the Website by private customers. Institutions and resellers are requested to contact the company to agree upon the scope of required rights and set up fees accordingly. If nothing else is stated on the Website the prices do not include payment- or shipping fees and these are given separately. Please note also that local charges (such as currency conversion fees, credit or bank card fees, sales tax, customs duty etc.) may apply depending on where you live and local regulations. Such charges are at your expense and will not be refunded by us.
§6 Shipping and delivery
Unless agreed otherwise, products in stock are delivered by German mail. The expected delivery time for an order corresponds to the conditions of the involved mail services.
§7 Warranty and Complaints
The order confirmation is the certificate of warranty. Our warranties cover only original manufacturing defects and accordingly not faults arising upon or after any individual changes of the function and/or appearance of the products.
We will refund you for returned products in accordance with applicable consumer protection legislation, you carry the cost for return delivery of the products to us. We strive to perform such refund within 14 days from receipt of the returned DVD. The refund will be paid with the same payment method that you used to pay the order for the complaint products unless otherwise agreed.
§8 Limitation of Liability
Where applicable mandatory law does not provide otherwise, our liability is limited to direct damages and under no circumstances are we liable for indirect damages.
§9 Changes to the General Conditions
We may change these General Conditions at any time. We will then set forth the changed General Conditions on the Website and they will enter into force once you have accepted them (in connection with a new order through the Website or while browsing the Website).
§10 Governing law and disputes
In the event of a dispute, we strive to comply with any decision by the relevant national consumer protection authorities.
Any dispute regarding the interpretation or application of these General Conditions shall be governed by and construed in accordance with the laws of the German Federal Republic.